Customer Support

Cyber Security Solutions

Network Security is serious business. You need the right partner to ensure your network is not vulnerable to attack. A secure network means a secure organization. The hackers may be getting smarter, but so are we. Our extensive experience tackling complex security issues enables us to determine if your level of security is robust. To that end, we can give you the tools to heighten your network's security posture and keep it there.

Managed Security Services

Vulnerability Management

As we analyze your current posture against attack, we evaluate your network using a proven, systematic approach. Each phase of our analysis renders extensive findings that not only identify an area of vulnerability, but also classify each based on the level of need to remedy. Our analysis comes with detailed recommendations on how to address each area of vulnerability.

Security Information Event Management (SIEM)

Layer 3 Communications offers an extensive suite of managed security services. At the forefront of these services is our Security Information and Event Management (SIEM) as a Service. Layer 3 Communications provides customized log analysis on a per-client basis to provide the highest quality of service. Additionally, we offer custom dashboard visibility:

Distributed Denial of Service (DDoS) Attack Prevention

A Distributed Denial of Service (DDoS) attack is an attempt to make an online service unavailable by overwhelming it with traffic from multiple sources. They target a wide variety of important resources, from banks to news websites, and present a major challenge to making sure people can publish and access important information.

Element Management

In cases where our clients lack time or capability to effectively manage their cyber security infrastructure, Layer 3 Communications offers our Security Element Management services. This solution leverages our 24/7/365 Security Operations Center as well as our extensive network expertise to provide a comprehensive management solution for our client’s security infrastructure. We offer service levels from simple upkeep and maintenance to fully outsourced security management.

Managed Firewall and IPS

Some of our clients would prefer to outsource their perimeter security completely. To address this need, Layer 3 Communications offers our Managed Firewall service. This offering is a complete Perimeter Security as a Service (PSaaS) offering that includes hardware, installation, monitoring, and maintenance in one package for a single monthly price.

Security Service Engagements

Vulnerability Assessment

We become your partner in the planning, design, implementation, and operation of your network. Take advantage of expertise gained from working with some of the most complex networks in the world of IT.

Penetration Testing

This process goes beyond the detailed external scan of all servers and clients across your network. Our security engineers actively test and exploit your network's vulnerabilities. These results are documented and then presented for remediation.

Incident Response

No matter how much we prepare, sometimes security incidents happen. When this occurs, Layer 3 Communications uses our accurate and detailed view of how your network is constructed to optimize our response. Whether the incident is a large-scale malware outbreak or an advanced attacker, we use a systematic methodology that minimizes down time while ensuring an effective clean up.

Layered Security Architecture Analysis

A detailed look at your network's configuration allows us to evaluate and recommend advanced techniques that can properly secure the network. Layer 3 Communications properly constructs your Demilitarized Zone (DMZ) to halt the proliferation of viruses and worms. We provide expertise in VPN techniques that secure transactions across your network.

Policy Review and Recommendations

There are often obstacles to implementing a policy that matches the needs of your organization – from restrictions on activating portals to the installation of weak security software. We will work with you to develop a policy that matches your company's needs without creating communication problems in your work environment.

Remediation Planning and Implementation

Once Layer 3 Communications has identified problems with your network security infrastructure, we can work with you to implement appropriate solutions. These can take the form of products, services, or both. Regardless of the path taken, Layer 3 Communications cyber security experts will ensure that your problems are resolved.

Strategic Partners

Our strategic partnerships with the world’s leading technology companies allow us to provide you high level service that you can trust. Our 20 years of expertise allow us to put everything together to eliminate risk and increase efficiency.

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Upcoming Events

Aug 10 2018

20th Anniversary Celebration

Date

August 10th - 12th, 2018

Time

2:00pm - 10:00pm

Location

The Omni Grove Park Inn
290 Macon Ave, Asheville, NC 28804

20th Anniversary Celebration

Date

August 10th - 12th, 2018

Time

2:00pm - 10:00pm

Location

The Omni Grove Park Inn
290 Macon Ave, Asheville, NC 28804

20th Anniversary Celebration

Date

August 10th - 12th, 2018

Time

2:00pm - 10:00pm

Location

The Omni Grove Park Inn
290 Macon Ave, Asheville, NC 28804

20th Anniversary Celebration

Date

August 10th - 12th, 2018

Time

2:00pm - 10:00pm

Location

The Omni Grove Park Inn
290 Macon Ave, Asheville, NC 28804

20th Anniversary Celebration

Date

August 10th - 12th, 2018

Time

2:00pm - 10:00pm

Location

The Omni Grove Park Inn
290 Macon Ave, Asheville, NC 28804

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