Customer Support

Our History

Layer 3 Communications, LLC was founded in 1998 and has three managing partners: Josh Bailey, Rodney Turner and Craig Wall. We are headquartered in Atlanta, Georgia with additional offices throughout the Southeast.

Reliablity and Efficiency backed by 20 years of Experience.

In 1998 Josh and Rodney were a sales team at Nortel networks on the Bellsouth account. With the dot-com boom in full swing, both felt it was the right time to branch out on their own. Thus Layer 3 Communications was born.

The traditional reseller at the time was focused on selling as much equipment as possible to as many customers as possible. By contrast, Layer 3 Communications’ founding theory was that our success would be determined by our ability to deliver compelling services to our customers with equipment just being a means to an end. Consistent with that theory our first three hires were engineers who continue to work at Layer 3 Communications today. In fact, Greg Hart, our first addition to the team now runs the entire engineering organization. Throughout our history, we have maintained the philosophy that the people who work at Layer 3 are our value proposition, not the equipment on our line card.

In 2004 Craig Wall was living in Austin and had a senior business development role at Dell Computer. He independently developed the same philosophy - customers needed services, not more hardware. He joined the growing Layer 3 Communications team and formed the Western Region.

Today, Layer 3 Communications has offices throughout the Southeast and Texas. While the services and products we offer continue to evolve, we still hang our hat on the belief that customers do business with us because of the smart people who work here not what equipment they can buy from us.

Our Clients

Layer 3 Communications has a broad clientele that is distributed across education, healthcare, manufacturing, large enterprise and Fortune 500 companies. This includes small and medium-sized businesses and state and local government agencies.

University of Texas Georgia Southern University
Texas A&M Savannah
University of Alabama at Birmingham GreenSky
Coca Cola Houston Airport System
Fulton County School System Habasit
Dekalb County Government Dekalb County School District
Vulcan Materials Company CDE Lightband
Crawford Insurance Cypress Fairbanks Independent School District
Fayette County Public Schools Genuine Parts Company
Georgia State University Klein Independent School District
Northside Hospital SCAD
Southcoast Health University of Houston
Emory University Acuity Brands
Emcompass Health Fort Mill Schools
Spartanburg Blue Cross Blue Shield of Alabama
Protective DC BLOX

Upcoming Events

Aug 10 2018

20th Anniversary Celebration


August 10th - 12th, 2018


2:00pm - 10:00pm


The Omni Grove Park Inn
290 Macon Ave, Asheville, NC 28804

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