Customer Support

Cloud & Managed Solutions

Layer 3 Communications has established redundant cloud hosting facilities and resources in the Atlanta area, Dallas, TX and Birmingham, AL. We offer a wide variety of standardized and custom services to meet your needs, including (but not limited to) network management and support, infrastructure as a service (IaaS) and business continuity. Layer 3 Communications guides your business along the path to full IT resiliency by merging best-practice behaviors together with solutions that will help stop attacks, secure your data and continuously monitor for issues with our 24x7x365 support team, resulting in rapid responses to incidents as they occur.

Infrastructure Management and Support

Layer 3 Communications prefers to service what we sell. To that end, we maintain our own depot of spare parts to supplement what's available from our manufacturer partners. Additionally, we have made extensive investments in building a 24x7 network operations center with all the automated tools to support the service.


Infrastructure as a Service (IaaS)

Layer 3 Communications has fully functional and redundant hosting capabilities. We maintain data center resources in our Atlanta and Dallas facilities.


Business Continuity

Layer 3 Communications has evolved our business model to support consumption-based services. As a managed service provider, we offer wireless as a service, local area networking (campus LAN switching) as a service, and managed security services.


Strategic Partners

Our strategic partnerships with the world’s leading technology companies allow us to provide you high level service that you can trust. Our 20 years of expertise allow us to put everything together to eliminate risk and increase efficiency.

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Upcoming Events

Aug 10 2018

20th Anniversary Celebration


August 10th - 12th, 2018


2:00pm - 10:00pm


The Omni Grove Park Inn
290 Macon Ave, Asheville, NC 28804

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